• Minimum 18 years of age
• Level 2 LLN minimum (refer to Language Literacy Numeracy Chart)
• Have a USI or create one from: https://www.usi.gov.au/students/Digital-ID

The duration of forklift licence training can vary depending on the training provider and the specific course you choose. At One Step Training, the standard forklift license course is designed to be completed over two days training, and a separate 1-day assessment with date options to choose from! 

• Day One & Two is Theory and Practical Training: The first day consists of a combination of theoretical learning and practical exercises. You’ll learn about safety protocols, equipment operation, hazard identification, and risk management. Practical training will involve hands-on experience with a forklift, allowing you to develop the necessary skills under the supervision of experienced trainers.
• SafeWork Assessment Day: This day is scheduled after successful completion of training to undertake the SafeWork NSW assessment. During this assessment, you will demonstrate your ability to operate a forklift safely and competently in a variety of scenarios. If you require additional training or reassessment, One Step Training offers options to return for further practice at a minimal additional charge

• By completing this forklift licence training course participants will gain the skills and knowledge to:

• Plan for the work/task
• Prepare for the work/task
• Perform work/task
• Pack up

Students will be assessed which includes but is not limited to the following:

• Knowledge evidence requires student to answer a range of theory questions
• Performance evidence to demonstrate application of:
  • Applying safe operating procedures for a forklift truck and relevant forklift truck manufacturer requirements and data plate information and approved modifications to attachments fitted are in accordance with manufacturer requirements.
  • Complying with Commonwealth, State and Territory Work Health and Safety (WHS)/Occupational Health and Safety (OHS)/Occupational Safety and Health (OSH) legislation, regulations safe work and workplace procedures.

Verification of competency (VOC) is used to verify worker’s current competence and assists the employer to determine the skill level of the operator for the model and make of machinery and task.

The VOC is commonly used by employers during pre-employment checks, site requirements and contract negotiations. One Step Training undertakes VOC assessment either in conjunction with training or as a VOC only request to provide to employers.

Statement of Attainment: Upon successful completion of the course, students will be issued with Statement of Attainment for TLILIC0003 Licence to operate a forklift truck making them eligible to undertake the SafeWork NSW National Assessment Instrument.

• All Applicants must be 18 years of age

• Provide 100 points of ID in accordance with the safe-work procedures 

• Adequate English speaking and writing skills

Proof Of Identification (POI) Requirements For SafeWork NSW HRW License Courses

Students undertaking the following courses MUST have Proof of Identification (POI) obtained through Service NSW online to undertake SafeWork NSW HRW Assessment:

• Forklift License
• Order Picker License
• EWP over 11 metres

• Client site: Workplace training available on request (minimum 10 participants)

Instructions for the SafeWork High Risk Work Licence Assessment

Eligibility

You must :

• be aged 18 or over
• have completed HRW training with a registered training organisation (RTO)in the appropriate class or classes
• have been assessed as competent in the class by a SafeWork NSW accredited assessor working for the RTO and been sent your NSA
• be able to use English at a level that enables high risk work to be carried out safely.

What you need

• a MyServiceNSW Account
• you may need details from 2 identity documents
• your current HRW licence (if you have one)
• your fee payment

How to apply

You must apply within 60 days from the date of issue of your NSA.

Select the ‘Apply online’ button.

Log in to your MyService NSW account.

Follow the prompts to submit your application.

What happens next

You’ll get a confirmation email and receipt after you submit your application.

You may be required to visit a Service NSW Centre to have your photo taken.

You’ll get your licence in the post.

SafeWork NSW Proof of identity Links:

• DVS Proof of Identity Link – Proof-of-Identification-POI.pdf
• Photo ID to provide at HRWL – Photo-ID-HRWL-Assessment.pdf

Step-by-Step Instructions

To ensure a smooth process for your upcoming High Risk Work Licence Assessment, please carefully follow the instructions outlined below:

Create a Service NSW Account

• If you do not already have a Service NSW account, please go to the [Service NSW website] (https://www.service.nsw.gov.au/) and create an account.
• Make sure to complete all required fields and verify your email address for account activation.

Access Service NSW

• Log into your Service NSW account.
• Navigate to the assessment portal for High-Risk Work Licences.
• Apply for a high risk work licence assessment enrolment number | Service NSW

Enter Your Details

        In the assessment portal, enter your personal information as requested.

        This may include your name, contact information, and any other identifying details.

Select Class of Training

• You must select the class of training you are undertaking (e.g., WP for Work Platform, LF for Forklift, LO for Order Picker).
• Ensure that the class selected corresponds with your intended assessment.

Assessment Date

• Make sure you book your assessment date within 30 days of receiving your AEN or it will expire

Proof of Identity

• You are required to provide and upload your Proof of Identity (POI) to Service NSW. 
• Acceptable forms of identification may include a driver’s licence, passport, or other government-issued ID.

Obtain Your AEN Number

• Once you have completed your details in the assessment portal, you will be assigned an Assessment Enrolment Number (AEN).
• Keep this AEN number safe; you will need to provide it to the Admin staff at DLI Training before the day of your assessment.

Confirm Completion

• Before your assessment date, double-check your Service NSW account to ensure all necessary details are correctly entered and that your POI has been successfully uploaded.

Additional Tips

• Ensure that all information entered is accurate to avoid any delays with your assessment.
• If you encounter any issues while registering or uploading your documents, contact Service NSW support for assistance.

Important Note

• Arrive at your assessment venue with all required documents, including your AEN number, and your Proof of Identity. 
• Candidates will be required to bring one approved photo ID along to their assessment to have their identity verified by the Assessor

After the Assessment

• Candidates no longer receive a paper NSA/AS – instead they are emailed an NSA/AS which fills the same purpose. The emailed NSA/AS should arrive in the candidate’s inbox within 1 hour of the Assessor submitting the assessment on the LPP – RTOs will need to manage student expectations in this area
• Candidates will be required to go into Service NSW to get their photo taken for new HRW licenses
• Both NSAs and ASs will now be valid for 60 days before expiry – Candidates will have 60 days to pay for their licence and get their photo taken – then their NSA expires, and the student will, as usual, have to re-sit their licences.

By following these instructions, you will be well-prepared for your SafeWork High Risk Work Licence Assessment. Good luck with your assessment!